BOOKING CONDITIONS

BOOKING CONDITIONS

Please read thoroughly the terms and conditions of the booking.

BOOKING

The person who completes the booking form is deemed as the person responsible for the booking and all the members of the party. The party leader must be traveling with the party. The party leader is also responsible for all amendments made e.g. change in party size, dates, times, etc. All changes must be confirmed in writing. All accommodation is booked solely for persons named on the booking form and Cortijo Flamngos reserve the right to refuse entrance to those who are not listed. We also reserve the right to refuse acceptance of any booking at any time at our discretion without having to give a reason. The party size must not exceed the property’s maximum capacity. Once a booking form has been completed the full booking deposit amount should be sent. Once the booking form has been submitted the booking is confirmed and the party leader is responsible for the monies owed.

Please also note the time of entry and exit to the accommodation, these can only be changed with authority from the owners.

Before filling out the booking form, please ensure that you have viewed the position of Cortijo Flamingos and are happy with its location.

IDENTIFICATION

Please scan a copy of all passports or national ID cards for people over the age of 16 as this is now required for police registration and send it to Cortijo Flamingos before your arrival.

SECURITY DEPOSIT

A security deposit (100€ for each Guest House) is due at check-in. The security deposit is held against any damage or breakages during the rental period and will be returned during the check-out.

INSURANCE

Guests are requested to have appropriate insurance in force for the period of their trip. Loss or injury should be notified to your appropriate insurance company immediately. Cortijo Flamingos accept no liability for either.

CONFIRMED DATES 

In the event of death or illness whilst on holiday, Cortijo Flamingos regretfully cannot accept any liability and you are requested to vacate the accommodation on your confirmed departure date. If you need to stay in the country for an extended period, the owners of Cortijo Flamingos will do everything they can to assist you in finding alternative accommodation. The holiday dates are confirmed at the time of booking and are not transferable.

FORCE MAJEURE

Cortijo Flamingos accept no responsibility for and shall not be liable in respect of loss / damage / cancellation or changes caused by force Majeure events (e.g. strikes, flood, fire, airport closures etc.) or any other event beyond our control.

DISTANCE

All distances quoted are only approximate (i.e. airport to accommodation, accommodation to the beach) and Cortijo Flamingos accept no liability if they are not accurate.

SWIMMING POOL

Whether the accommodation has a private or communal pool, Cortijoj Flamingos accept no liability for any accidents that may occur.

CONSTRUCTIONS / SERVICE DISRUPTIONS

As all our Guests’ Houses are in a semi-rural area, from time to time there may be some work in the fields, construction, or power cuts occurring. We will endeavor to inform you where possible although Cortijo Flamingos cannot accept liability for unforeseen works or power disruptions.

ELECTRIC EQUIPMENT

Guests cannot connect to the Cortijo Flamingo´s electric red any of their own home appliances (for example fridges, dishwashers, washing machines, coffee machines) without agreeing that in advance with the owners.

ENVIRONMENT

Cortijo Flamingos require their Guests to respect other guests, and clean and wash dishes after themselves, leaving the accommodation in the same condition when entered.

Also, we take care of the environment and ask our Guests to:

  • segregate recyclable residues and locate them in designed bins in common areas
  • switch off the air conditioning while leaving the accommodation
  • close the windows while inside and using air-conditioning
  • being conscious of the waste of water

COVID Money Back Guarantee

We will refund your deposit in its entirety if COVID rules make your holiday impossible to travel or if you can provide a medical declaration that states you cannot travel due to a positive test. 

CANCELLATIONS

In the event of you having to cancel one or more of the accommodations booked, the following charges apply:

If a cancellation does not occur within 28 days before the date of rental, the deposit will not be returned under any circumstances apart from in the instance of COVID as stated in the above clause.

 

By completing the booking form the client accepts the terms and conditions above.

 

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